_

Contact

Do you want to get in touch with us? Below you'll see our e-mail addresses, telephone numbers and opening hours. 

CUSTOMER SERVICE Tel. (298) 34 10 00

CUSTOMER SERVICE - Opening hours 

Opening hours:

Monday - Friday

07:00 - 21:00

Saturday - Sunday

07:00 - 17:00

Weekdays before 08:00 and after 16:00, and on the weekends/holidays, we only attend to urgent matters.
Opening hours can be affected by disruptions.

Do you need help booking a ticket, changing a ticket or other travel related questions?

[email protected]

Do you have lost/damaged baggage, forgot something onboard on of our flights etc.? 

[email protected]

Have any comments, ideas or complaints? We'd like to hear from you! 

[email protected]

Are you entitled to compensation for a delay/cancellation in accordance with the EU regulation?

Read more

Have you incurred expenses in connection with your flight being delayed? Please send an email with copies of the relevant documents and your bank details.

[email protected]

ADMINISTRATION

Tel:

(+298) 34 10 00

Opening hours:

Monday - Friday

08:00 - 16:00

E-mail:

[email protected]

MARKETING

Tel:

(+298) 34 10 00

Opening hours:

Monday - Friday

08:00 - 16:00

E-mail:

[email protected]